Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as filling out the Supplier Portal form or subscribing to our newsletter), or otherwise when you contact us.

The personal and business information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The information we collect may include the following:

• Contact Data: Name, email address, phone number, WeChat ID, and company name.
• Business Data: Information about your supply chain needs, product specifications, CAD files, target pricing, factory locations, certifications, and trade histories.
• Automatically Collected Data: IP address, browser type, operating system, referring URLs, device information, and data about how you interact with our website (via cookies and similar tracking technologies).

2. How We Use Your Information

We use personal and business information collected via our website for a variety of business purposes described below:

• To Facilitate Services: To process your sourcing requests, arrange factory audits, manage quality control inspections, and coordinate international logistics.
• To Communicate with You: To send you project updates, pricing quotes, compliance alerts (e.g., Section 301 tariff updates), and administrative information.
• To Send Marketing and Promotional Communications: You can opt-out of our marketing emails at any time by clicking the "unsubscribe" link in the emails we send.
• To Manage Supplier Relationships: If you apply via our Supplier Portal, we use your data to vet your factory capabilities and match you with relevant Western buyers.
• To Improve Our Website: To analyze trends, administer the site, track user navigation, and gather broad demographic information for aggregate use.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

4. Information Sharing and Disclosure

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Service Providers and Factories: If you are a buyer, we share necessary product specifications with vetted Chinese manufacturers to obtain quotes and arrange production. We use NNN (Non-Use, Non-Disclosure, Non-Circumvention) agreements to protect your Intellectual Property during this process.
• Logistics Partners: We share necessary shipping details with freight forwarders, shipping lines, and customs brokers to facilitate the delivery of your goods under your chosen Incoterm (e.g., FOB).
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Your Data Protection Rights (GDPR & CCPA)

Depending on your location (such as the European Economic Area, UK, or California), you may have certain rights regarding your personal information, including the right to:

• Request access and obtain a copy of your personal information.
• Request rectification or erasure of your personal information.
• Restrict the processing of your personal information.
• If applicable, to data portability.
• Opt-out of the sale of personal information (We do not sell your personal data).

To exercise any of these rights, please contact us using the information provided below.

7. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this notice, you may email us at:

• Email: hello@supplierlinkup.com
• Company:Changsha SEBAS Supply Chain Management Co., Ltd.